Terms of Use

Terms of Use

Terms of Use

Effective Date: July 28, 2026

Welcome to Kolhapur Cabs. These Terms of Use (“Terms”) govern your use of our website, www.kolhapurcabs.in, and the transportation services provided by Kolhapur Cabs. By accessing our website or booking our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Business Information

Business Name: Kolhapur Cabs 

Office Address: 
2831, C-Ward, Siddharth Nagar,
Kolhapur, Maharashtra – 416002, India 

Phone: +91 96576 45898

Email: info@kolhapurcabs.in 

Website: www.kolhapurcabs.in

2. Acceptance of Terms

By accessing or using our website, requesting quotations, making reservations, or using our transportation services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use.

3. Services Offered

Kolhapur Cabs provides transportation-related services including, but not limited to:

  • Local taxi services
  • Airport transfers
  • Railway station pickups and drop-offs
  • Outstation taxi services
  • One-way taxi services
  • Round-trip taxi services
  • Corporate transportation
  • Tourist and sightseeing taxi services
  • Customized travel packages

Service availability may vary depending on location, vehicle availability, weather conditions, traffic, or operational requirements.

3. Services Offered

Kolhapur Cabs provides transportation-related services including, but not limited to:

  • Local taxi services
  • Airport transfers
  • Railway station pickups and drop-offs
  • Outstation taxi services
  • One-way taxi services
  • Round-trip taxi services
  • Corporate transportation
  • Tourist and sightseeing taxi services
  • Customized travel packages

Service availability may vary depending on location, vehicle availability, weather conditions, traffic, or operational requirements.

4. Eligibility

User Requirements

To use our services, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete booking information.
  • Have the legal capacity to enter into a binding agreement.

Comply with all applicable laws while using our services.

5. Booking Policy

Reservation Process

Customers may book taxis through:

  • Our website
  • Telephone
  • WhatsApp
  • Email

Bookings are confirmed only after acceptance by Kolhapur Cabs.

We reserve the right to refuse or cancel bookings due to vehicle unavailability, incorrect information, safety concerns, or unforeseen operational circumstances.

6. Pricing and Payments

Fare Information

Fares may depend on:

  • Distance traveled
  • Travel duration
  • Vehicle category
  • Toll charges
  • Parking fees
  • State taxes
  • Night charges (if applicable)

All applicable charges will be communicated during or before confirmation whenever possible.

Payment methods may include:

  • Cash
  • UPI
  • Bank Transfer

Credit/Debit Cards (where available)

7. Cancellation Policy

Customer Cancellations

Cancellation charges may apply depending upon the cancellation timing and vehicle dispatch status.

Refunds, if applicable, shall be processed within a reasonable period using the original payment method whenever possible.

8. Customer Responsibilities

Passenger Conduct

Passengers agree to:

  • Arrive at the pickup location on time.
  • Treat drivers respectfully.
  • Avoid damaging the vehicle.
  • Not carry prohibited or illegal items.
  • Follow all safety instructions.
  • Wear seat belts where required.

Any damage caused by passengers may result in recovery of repair costs.

9. Driver Responsibilities

Our drivers strive to:

  • Arrive on time whenever reasonably possible.
  • Operate vehicles safely.
  • Follow traffic laws.
  • Maintain professional conduct.
  • Assist passengers within reasonable limits.

Delays caused by traffic, road closures, weather, strikes, or emergencies are beyond our control.

10. Vehicle Availability

Vehicle models displayed on the website are for illustration purposes only.

An equivalent or upgraded vehicle may be provided based on operational availability.

11. Delays and Force Majeure

Kolhapur Cabs shall not be held responsible for delays caused by:

  • Traffic congestion
  • Natural disasters
  • Floods
  • Heavy rainfall
  • Government restrictions
  • Road blockages
  • Mechanical failures
  • Accidents
  • Civil unrest
  • Events beyond our reasonable control

12. Prohibited Activities

Users shall not:

  • Use the website for unlawful purposes.
  • Submit false booking information.
  • Attempt unauthorized access to website systems.
  • Interfere with website security.
  • Introduce malware or harmful software.
  • Abuse drivers or staff.
  • Engage in fraudulent activities.

Violation may result in suspension or termination of services.

13. Intellectual Property

Ownership

All website content including:

  • Logos
  • Text
  • Graphics
  • Images
  • Icons
  • Designs
  • Layout
  • Software
  • Branding

is owned by or licensed to Kolhapur Cabs and protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

14. Third-Party Links

Our website may contain links to third-party websites for user convenience.

Kolhapur Cabs is not responsible for the content, privacy practices, availability, or services offered by third-party websites.

15. Limitation of Liability

To the maximum extent permitted by law, Kolhapur Cabs shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Missed appointments
  • Flight or train delays
  • Personal property left inside vehicles
  • Service interruptions beyond reasonable control

Our total liability shall be limited to the amount paid for the specific booking giving rise to the claim, unless otherwise required by applicable law.

16. User Content

If users submit reviews, testimonials, suggestions, or feedback:

  • The information must be truthful.
  • It must not violate any law.
  • It must not infringe upon third-party rights.

By submitting content, users grant Kolhapur Cabs a non-exclusive, royalty-free license to use, publish, reproduce, and display such content for business purposes.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

18. Website Availability

We strive to keep the website available at all times; however, uninterrupted access cannot be guaranteed.

Maintenance, technical issues, upgrades, or external factors may temporarily affect website availability.

19. Indemnification

You agree to indemnify and hold harmless Kolhapur Cabs, its owners, employees, drivers, affiliates, and service providers against any claims, liabilities, damages, expenses, or legal costs arising from:

  • Your misuse of the website.
  • Violation of these Terms.
  • Violation of applicable laws.
  • Infringement of third-party rights.

20. Changes to These Terms

Kolhapur Cabs reserves the right to modify these Terms of Use at any time without prior notice.

Updated versions will be published on this website with a revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kolhapur, Maharashtra.

22. Severability

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

23. Contact Information

For any questions regarding these Terms of Use, please contact:

Kolhapur Cabs

Address:
2831, C-Ward, Siddharth Nagar,
Kolhapur, Maharashtra – 416002, India

Phone: +91 96576 45898

Email: info@kolhapurcabs.in

Website: www.kolhapurcabs.in